Effective as of July 08, 2025
This Privacy Policy (“Policy”) applies to elaroco.com and Elaroco LLC (“Company”) and governs how we collect, use, share, and protect personal data. By accessing or using our website, you consent to the data practices described in this Policy.
Scope of Collection and Consent
This Policy covers data collected through elaroco.com and any related services. We collect personal data directly from you when you use our website, purchase our products or services, or interact with us through communication or account-related activities. By using this site, you acknowledge and agree to the collection and use of information as outlined in this Policy.
Collection of Personal Information
We may collect personal information that you voluntarily provide, including your name, email address, phone number, age, and gender. If you purchase products or services, we collect billing and credit card details to process transactions. We may also gather non-personal or demographic information to help improve our services.
You may be required to provide information when registering for an account, entering a contest or promotion, signing up for offers, sending an email, or making a purchase. We use this information for communication, customer service, processing transactions, and marketing (if consent is given). We may also collect additional data in the future as needed to support service delivery and security.
Automatically Collected Information and Tracking
We may collect information about your device and browsing behavior, such as IP address, browser type, domain name, access time, and referring URLs. This data helps us monitor site performance, personalize user experiences, and assess usage trends.
We may also track user interactions on our website to understand what services are most accessed and to deliver more relevant content.
Cookies and Tracking Technologies
Our website uses cookies—small data files stored on your device—to remember your preferences, enhance your experience, and track usage patterns. You can adjust your browser settings to disable cookies, but some features of our site may not function properly if cookies are declined.
Use of Your Information
We use personal information to:
- Operate and deliver the services you request
- Provide customer service and account support
- Notify you of changes to our services
- Process billing and fulfillment
- Improve and customize your experience
- Communicate promotional or service-related messages (with your consent)
We may also use your information for other purposes disclosed at the time of collection or with your explicit permission.
Sharing of Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers who support our business (e.g., hosting, analytics, marketing, or customer service). These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes we authorize.
We may also disclose information when required by law, to protect our legal rights or safety, or in the context of a business transfer or merger.
California Consumer Privacy Rights
If you are a California resident, you are entitled to rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the:
- Right to Know – Access personal information we collect and how we use it
- Right to Delete – Request deletion of your personal information, with certain exceptions
- Right to Correct – Update inaccurate personal data
- Right to Opt-Out – Choose not to have your data sold or shared for advertising
- Right to Limit Sensitive Data Use – Restrict how we use sensitive personal information
- Right Against Retaliation – Protection from discrimination for exercising your rights
To exercise any of these rights, email us at: support@elaroco.com
Texas Privacy Considerations
Texas does not currently have a comprehensive consumer privacy law equivalent to California’s. However, Elaroco LLC is committed to respecting your privacy. While not required by Texas law, we may voluntarily honor data deletion or access requests at our discretion and in alignment with best practices.
Security of Your Personal Information
We implement reasonable industry-standard administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption technologies such as Secure Sockets Layer (SSL) for sensitive information.
Despite our efforts, no system can guarantee absolute security. You acknowledge that data transmission over the internet carries inherent risks beyond our control.
Right to Deletion (California Residents)
If you are a California resident, you may request that we delete your personal information. Upon receiving a verifiable request, we will delete the information from our records and notify applicable service providers to do the same—except where retention is necessary for:
- Completing a transaction or fulfilling a contract
- Detecting or preventing security incidents or fraud
- Debugging or repairing technical issues
- Exercising free speech or complying with legal obligations
- Conducting approved research or internal use that aligns with user expectations
To submit a deletion request, email: support@elaroco.com
Children Under Thirteen
We do not knowingly collect information from children under 13. If you are under 13, you must ask a parent or guardian for permission to use this site.
Email Communications
We may contact you via email for updates, promotional offers, surveys, or service-related notices. You can opt out of marketing emails at any time by clicking “unsubscribe” in the message.
External Data Storage
Your data may be stored on secure third-party servers with whom we have contractual agreements ensuring data protection and compliance.
Changes to This Policy
We reserve the right to modify this Policy when needed to reflect updates in our services, legal requirements, or data practices. When changes are significant, we will notify users through email, the website, or other reasonable means.
Your continued use of the website after updates constitutes your agreement to the revised Policy.
Contact Information
If you have questions about this Privacy Policy or believe we have not complied with its terms, please contact us at:
Email: support@elaroco.com